How do I set up my first listing?

From clicking "Add Service" to publishing — and what fields actually matter.

Your listings are how customers find you. A well-built listing converts 5–10x better than a thin one. Here's the playbook.

Step 1: Click "Add Service" or "Add Product"

From your dashboard sidebar: Operations → My Listing (s) → Add Service / Add Product.

The difference:

Service — bookings for a specific date (catering, photography, DJ, etc.)
Product — physical items you ship (doorgifts, invitation cards, accessories)

You can do both if your business sells both.

Step 2: Pick a category

Your category drives which fields the form asks you for. A caterer sees fields for cuisine type + service style + headcount minimums. A photographer sees deliverables + shooting style + turnaround.

Don't pick "Other" if there's a specific category — discoverability suffers.

Step 3: Fill in the basics

The three highest-impact fields for conversion:

Title — clear + specific. "Buffet Catering — 200 Pax (Malay menu)" beats "Catering services".
Description — what's included, what makes you different, what to expect on the day. Aim for 200–400 words.
Photos — 5+ photos of past events. Real photos, not stock images. Customers can tell.

Step 4: Set your pricing

Pick the price unit that matches how you actually quote:

per_pax — catering (RM 35/pax)
per_event — photography (RM 2,500/wedding)
per_day — equipment rental
per_unit — products with stock
package — all-inclusive bundles

If your pricing varies by guest count or season, add Volume tiers or Seasonal pricing rules after saving.

Step 5: Compliance + halal status

Be honest about halal status — see our halal status guide. Misrepresentation gets the listing suspended.

Step 6: Save as draft → preview → publish

Once you click Save, you see your listing exactly as customers will. Tweak photos / pricing / copy until you're happy, then click Publish.

Listings need admin review (typically 1 business day) before going live for the first time. After that, edits go live immediately.

What gets a listing more bookings

In order of impact:

Real photos of past events (5+)
Verified halal status with valid certificate uploaded
Fast response time — under 4 hours
At least 5 reviews from real bookings
Volume tier pricing for catering / bulk products
Featured promotion boost for the first 2 weeks (see Vendor → Growth → Promote)

A new listing typically books its first event within 14 days if all the above are in place.

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